Frequently Asked Questions
Everything you need to know about shopping with Match Stick Apparel.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy for apparel?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please visit our Returns Portal to start your process and receive a prepaid shipping label.
How do I ensure I am ordering the right size?
Every product page includes a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
Are your garments sustainably sourced?
At Match Stick Apparel, we prioritize ethical manufacturing. 80% of our collection is made from organic cotton or recycled polyester, and we partner only with Fair Trade certified factories.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.